Check our refund policy below:
For Virtual Instructor-Led (IVLT) training:
You are requested to raise the refund request within 7 days of the beginning of the first batch in which you are eligible to attend. Refund/Money back does not apply in any other condition, except the batch is cancelled by DevLabs Alliance due to instructor unavailability insufficient enrollments, or forced measures(like floods, earthquakes, national/global pandemic, political instability, etc.). However, the learner can choose to join another batch of the same training/course after discussing with DevLabs Alliance management.
For refund conditions, please refer to the “Refund” section below.
For Classroom Training
We may need to postpone/cancel an event because of many reasons, such as insufficient enrollments, instructor unavailability, or force majeure events (like floods, earthquakes, political instability, etc). For refund conditions, please refer to the “Refund” section below.
For Refund(applicable for IVLT and Classroom training)
If we cancel an event, 100 percent of training/course fees will be refunded to the learner.
If a cancellation is done by an attendee, 7 days (or more) before the batch begins, a total of 10% of the total paid fee will be deducted and the remaining amount will be refunded to the learner.
If a cancellation is done by a learner within 7 days (or less) of the start of the batch or after attending a maximum of 2 classes, 25% of the total paid fee will be deducted and the remaining amount will be refunded to the learner.
Refund requests can be initiated by sending emails to the DevLabs Alliance team at firstname.lastname@example.org or email@example.com. Refund request usually takes 3-4 working days to get approved by Finance and then 10-15 working days to get the payment back into the source account of the learner.